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As
a child I often heard the Wise
Ones tell the story. About a
time long ago in a land many
valleys removed from our
Shangri-la. The Wise Ones
referred to the place simply as
"the heartland." In the
heartland the strong cared for
the weak. In the heartland the
strong WANTED to care for the
weak. It was as natural as the
next breath.
Sickness and disease in
the heartland was not dissimilar
to what we experience in our own
land today. It was however, the
remarkable approach to health,
and to ill-health, which
distinguished the enlightened
citizens of the heartland from
every other culture before or
since, and which caused the Wise
Ones to speak of the heartland
in reverential tones.
Imagine a society which
communally responds to disease
precisely as the human body does
when fighting illness, focusing
on the individual in crisis,
bringing its incredible life
forces to bear to heal a single
soul. Where nothing is more
important than providing the
nurture, the care, and the
resources to return one fellow
human being to health. Imagine
a society which experiences the
death of one of its citizens as
though it were the very death of
society itself. Imagine this
environment, feel it in your
soul, breathe it for a moment,
and you will know what the
citizens of the heartland knew
with all their being - that
there is nothing in the universe
more important than the sanctity
and honor of the human spirit,
and no more important human goal
than caring for one another.
No one is really sure
what became of the heartland.
Maybe it was overrun by
cold-blooded dinosaurs who ate
the good citizens of the
heartland for lunch. After all,
the human spirit is low in
cholesterol, and truth be told,
dinosaurs don’t really give a
hoot about the sanctity of the
human spirit. Or equally as
plausible, maybe the heartland
was taken over by a group of
your average health care
industry executives. Perhaps
your experience has been
different than mine, but these
guys don’t seem to be any more
focused on the sanctity of the
human spirit than the
dinosaurs.
Which brings me to the
point of the story - the state
of our healthcare industry. (I
can hear you saying to yourself,
“Oh that’s where he is going
with this.”)
Is there anyone still
reading this article who
believes he or she is not paying
enough toward health insurance
premiums and would like to pay
more? Has anyone of us
recently had the thought that
our health insurance company is
doing way too much for us, and
it is time to give back? If you
have recently experienced such
thoughts, it is time for you to
stop reading this article and go
straight to the hospital. I
will write a special column for
you later while you are in
recovery.
The state of the health
care industry is in flux, big
flux. The HMO craze which was
forced on America 10 to 15 years
ago has proven to be a bust.
Its very reason for being - to
manage and control healthcare
costs - is still in search of a
solution. Employers are
struggling with the cost of
healthcare, employees are
struggling with the cost of
healthcare. It’s a mess.
For the better part of
the 20th Century employers have
provided health insurance as a
benefit of employment. Nearly
two-thirds of Americans receive
healthcare coverage through
their employer. The average
annual premium cost for workers
is $2650 for a single person,
and $7000 for a family.
Premiums are rising 10 to 25
percent annually. Employers
large and small are suffocating
from the burden of healthcare
costs.
But as difficult as the
burden may be, it is not really
an option for employers to drop
healthcare coverage completely.
To do so would be, as one
consultant recently commented,
to break a social contract with
the American work force.
So guess what? Some
very creative, enterprising
business types are experimenting
with new models for healthcare
plans which are being lumped
together under the heading
“defined contribution plans”.
The two big boys on this new
block are Definity (definityhealth.com)
and Lumenos (lumenos.com).
With traditional health
insurance plans you and I are
relatively isolated from, and
ignorant of, the actual cost of
medical care. We pay a
deductible, and maybe a small
co-pay amount for each doctor
visit, and typically share the
first cost dollars of medical
care 80/20 with our insurance
company, up to the first $5000
or so of medical costs. The
doctor and hospital bills,
however, are usually sent
directly to the insurance
company, and we are simply
notified of how much we have to
pay, up to our limit.
Under the defined
contribution models, however,
the emphasis is placed on the
insured, the consumer, you and
me, to make the initial
healthcare decisions, and to
control the actual dollars being
shelled out. Here’s how it
works:
An employer will deposit
a fixed amount, say between
$2000 and $3000, in a spending
account which the employee can
use for virtually any healthcare
expense, including those not
typically covered by insurance,
such as liposuction or a nose
job. The employee makes all the
initial decisions about his/her
healthcare and where the dollars
are spent. After the spending
account runs dry then the
employee is personally
responsible for the next tier of
healthcare costs, say $2500,
until catastrophic insurance
coverage kicks in.
The idea is to get the
consumer more involved in
decision making, on the
assumption that you and I will
spend dollars, everyone’s
dollars, far more carefully if
we are actually in charge of the
process. It also is a clever
means for shifting costs from
the beleaguered employer to the
beleaguered employee.
What I see as the
biggest obstacle in getting you
and me to make these kinds of
healthcare decisions is
educating us sufficiently so
that we are at least marginally
competent to handle the
responsibility. New companies,
such as WellMed (wellmed.com)
are betting huge dollars that
they have the answer. You can
now go online with WellMed and
create a personal healthcare
file for yourself, store your
healthcare records, identify
personal health risks, and
research every conceivable
medical condition known to
mankind. The idea, ultimately,
is to make shopping for
healthcare like shopping for a
car or a computer. Just another
wonderful retail experience.
One of the startups in
the healthcare field is based
right here in Shangri-la.
MinervaHealth (minervahealth.com),
which went live a couple of
months ago, takes the defined
contribution plan to a new
height by providing a financing
component to the mix.
MinervaHealth has partnered with
Zion’s Bank to create the
Medical Bank Account, consisting
of both a debit card and a
credit card used exclusively for
the purchase of healthcare
needs.
Whatever will they think
of next?
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